KNEADY – PRIVACY POLICY
[Last updated 18 Nov 2024]
PLEASE READ THIS PRIVACY POLICY CAREFULLY
INTRODUCTION
Thank you for choosing to be part of our community at Kneady (“company”, “we”, “us”, or “our”).
We are committed to protecting your personal information and your right to privacy. If you have
any questions or concerns about our policy, or our practices with regards to your personal
information, please contact us at team@kneady.io.
When you use our mobile apps, or visit our website (“Site”) and use our services, you trust us
with your personal information. We take your privacy very seriously. In this privacy notice, we
describe our privacy policy. We seek to explain to you in the clearest way possible what
information we collect, how we use it and what rights you have in relation to it. We hope you
take some time to read through it carefully, as it is important. If there are any terms in this
privacy policy that you do not agree with, please discontinue use of our site and our services.
This privacy policy applies to all information collected through our Mobile applications ("Apps"),
our websites, and/or any related services, sales, marketing or events (we refer to them
collectively in this privacy policy as the "Sites").
Please read this privacy policy carefully as it will help you make informed decisions
about sharing your personal information with us.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. DO WE USE GOOGLE MAPS?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
8. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
9. HOW LONG DO WE KEEP YOUR INFORMATION?
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS POLICY?
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name, date of birth,
gender, location, contact information, passwords and security data, payment information, and
social media login data.
We collect personal information that you voluntarily provide to us when [registering at the Sites
or Apps,] expressing an interest in obtaining information about us or our products and services,
when participating in activities on the Sites [(such as posting messages in our online forums or
entering competitions, contests or giveaways)] or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us
and the Sites, the choices you make and the products and features you use. The personal
information we COLLECT can include the following:
Name and Contact Data. We collect your first and last name, gender, date of birth, email address,
location, and other similar contact data.
Images. We collect photos, as you submit them, for your profile.
Credentials. We collect passwords, password hints, and similar security information used for
authentication and account access.
Payment Data. We collect data necessary to process your payment if you make purchases, such as
your payment instrument number (such as a credit card number), and the security code associated with
your payment instrument. All payment data is stored by our payment processor and you should review
its privacy policies and contact the payment processor directly to respond to your questions.
Social Media Login Data. We provide you with the option to register using social media account details,
like your Facebook, Twitter or other social media account. If you choose to register in this way, we will
collect your name, date of birth, and gender.
All personal information that you provide to us must be true, complete and accurate, and you must notify
us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is
collected automatically when you visit our websites.
We automatically collect certain information when you visit, use or navigate the Sites. This information
does not reveal your specific identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location, information about how and when
you use our Site and other technical information. This information is primarily needed to maintain the
security and operation of our Sites, and for our internal analytics and reporting purposes. Like many
businesses, we also collect information through cookies and similar technologies.
Information collected through our Apps
In Short: We may collect information regarding your geo-location, mobile device, push notifications, and
Facebook permissions when you use our apps.
If you use our Apps, we may also collect the following information:
• Geo-Location Information. We may request access or permission to and track location-based
information from your mobile device, either continuously or while you are using our mobile
application, to provide location-based services. If you wish to change our access or permissions, you
may do so in your device’s settings.
• Mobile Device Access. We may request access or permission to certain features from your mobile
device, including your mobile device’s [Bluetooth, calendar, camera, contacts, microphone,
reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish
to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Data. We may automatically collect device information (such as your mobile device ID,
model and manufacturer), operating system, version information and IP address.
• Push Notifications. We may request to send you push notifications regarding your account or the
mobile application. If you wish to opt-out from receiving these types of communications, you may
turn them off in your device’s settings.]
• [Facebook Permissions. We by default access your Facebook basic account information, including
your name, email, gender, birthday, current city, and profile picture URL, as well as other information
that you choose to make public. We may also request access to other permissions related to your
account, such as friends, checkins, and likes, and you may choose to grant or deny us access to
each individual permission.
Information collected from other Sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms,
and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing
partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the
information we receive from other sources include: social media profile information (your name, gender,
birthday, email, current city, state and country, user identification numbers for your contacts, profile
picture URL and any other information that you choose to make public); marketing leads and search
results and links, including paid listings (such as sponsored links).
HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites for a variety of business purposes described below.
We process your personal information for these purposes in reliance on our legitimate business interests
("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your
consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the
specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
• To facilitate account creation and logon process [with your Consent]. If you choose to link your
account with us to a third party account *(such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate account creation and logon
process. See the section below headed "Social Logins" for further information.
• To send you marketing and promotional communications [for Business Purposes and/or with
your Consent]. We and/or our third party marketing partners may use the personal information you
send to us for our marketing purposes, if this is in accordance with your marketing preferences. You
can opt-out of our marketing emails at any time (see the "Your Privacy Rights" below).
• To send administrative information to you [for Business Purposes, Legal Reasons and/or
possibly Contractual]. We may use your personal information to send you product, service and new
feature information and/or information about changes to our terms, conditions, and policies.
• Deliver targeted advertising to you [for our Business Purposes and/or with your Consent]. We may
use your information to develop and display content and advertising (and work with third parties who
do so) tailored to your interests and/or location and to measure its effectiveness.
• Administer prize draws and competitions [for our Business Purposes and/or with your Consent].
We may use your information to administer prize draws and competitions when you elect to
participate in competitions.
• Request Feedback [for our Business Purposes and/or with your Consent]. We may use your
information to request feedback and to contact you about your use of our Sites.
• To protect our Sites [for Business Purposes and/or Legal Reasons]. We may use your information
as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and
prevention).
• To enable user-to-user communications We may use your information in order to enable user-to-
user communications with each user's consent.
• To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or
possibly Contractual].
• To respond to legal requests and prevent harm [for Legal Reasons]. If we receive a subpoena or
other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. We may use your information for other Business Purposes, such as
data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns
and to evaluate and improve our Sites, products, services, marketing and your experience.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to
fulfill business obligations.
We only share and disclose your information in the following situations:
• Compliance with Laws. We may disclose your information where we are legally required to do
so in order to comply with applicable law, governmental requests, a judicial proceeding, court
order, or legal process, such as in response to a court order or a subpoena (including in
response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is
necessary to investigate, prevent, or take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to the safety of any person and illegal
activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data
with third party vendors, service providers, contractors or agents who perform services for us or
on our behalf and require access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking technology on the Sites, which will
enable them to collect data about how you interact with the Sites over time. This information
may be used to, among other things, analyze and track data, determine the popularity of certain
content and better understand online activity. Unless described in this Policy, we do not share,
sell, rent or trade any of your information with third parties for their promotional purposes.
• In-App Purchases Management. By using our app and making in-app purchases, you consent
to our sharing of data regarding your usage and consumption of purchased content with Apple,
as part of our efforts to resolve refund requests. This information may include details about how
you have accessed and interacted with the purchased content. The purpose of sharing this data
is to help Apple make an informed decision regarding refund requests. We ensure that such data
sharing is done in compliance with Apple's policies and only as necessary to process your
requests.
• Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of
our business to another company.
• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you
visit the Sites. These companies may use information about your visits to our Website(s) and
other websites that are contained in web cookies and other tracking technologies in order to
provide advertisements about goods and services of interest to you. [See our Cookie Policy
[Hyperlink] for further information]
• Affiliates. We may share your information with our affiliates, in which case we will require those
affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries,
joint venture partners or other companies that we control or that are under common control with
us.
• Business Partners. We may share your information with our business partners to offer you
certain products, services or promotions.
• With your Consent. We may disclose your personal information for any other purpose with your
consent.
• Other Users. When you share personal information (for example, by posting comments,
contributions or other content to the Sites) or otherwise interact with public areas of the Site [or
App], such personal information may be viewed by all users and may be publicly distributed
outside the Site [and our App] in perpetuity. [If you interact with other users of our Sites and
register through a social network (such as Facebook), your contacts on the social network will
see your name, profile photo, and descriptions of your activity.] Similarly, other users will be able
to view descriptions of your activity, communicate with you within our Sites, and view your profile.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store
information.
DO WE USE APPLE MAPS?
In Short: Yes, we use Apple Maps for the purpose of providing better service.
This website or mobile application application uses Apple Maps APIs. The Maps APIs that we use store
and access cookies and other information on your devices.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our websites using a social media account, we may have
access to certain information about you.
Our Sites offers you the ability to register and login using your third party social media account details
(like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile Information we receive may vary
depending on the social media provider concerned, but will often include your name, e-mail address,
friends list, profile picture as well as other information you choose to make public. [If you login using
Facebook, we may also request access to other permissions related to your account, such as friends,
check-ins, and likes, and you may choose to grant or deny us access to each individual permission.]
We will use the information we receive only for the purposes that are described in this privacy policy or
that are otherwise made clear to you on the Sites. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third party social media provider. We
recommend that you review their privacy policy to understand how they collect, use and share your
personal information, and how you can set your privacy preferences on their sites and apps.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United Kingdom & United States. If you are accessing our Sites from
outside of the United Kingdom & United States please be aware that your information may be
transferred to, stored, and processed by us in our facilities and by those third parties with whom we may
share your personal information.
If you are a resident in the European Economic Area, then these countries may not have data protection
or other laws as comprehensive as those in your country. We will however take all necessary measures
to protect your personal information in accordance with this privacy policy and applicable law.
European Commission's Standard Contractual Clauses: Such measures implementing the European
Commission's Standard Contractual Clauses for transfers of personal information between our group
companies and between us and our third-party providers, which require all such recipients to protect
personal information that they process from the EEA in accordance with European data protection laws.
We have implemented similar appropriate safeguards with our third party service providers and partners
and further details can be provided upon request.
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party
providers who advertise, but are not affiliated with, our websites.
The Sites may contain advertisements from third parties that are not affiliated with us and which may link
to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of
data you provide to any third parties. Any data collected by third parties is not covered by this privacy
policy. We are not responsible for the content or privacy and security practices and policies of any third
parties, including other websites, services or applications that may be linked to or from the Sites. You
should review the policies of such third parties and contact them directly to respond to your questions.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this
privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting
or other legal requirements). No purpose in this policy will require us keeping your personal information
for longer than 1 year past the termination of your account.
When we have no ongoing legitimate business need to process your personal information, we will either
delete or anonymize it, or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate technical and organizational security measures designed to protect
the security of any personal information we process. However, please also remember that we cannot
guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal
information, transmission of personal information to and from our Sites is at your own risk. You should
only access the services within a secure environment.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: [In some regions, such as the European Economic Area, you have rights that allow you
greater access to and control over your personal information.] You may review, change, or terminate
your account at any time.
[In some regions (like the European Economic Area), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal
information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the
right to object to the processing of your personal information. To make such a request, please use the
contact details provided below. We will consider and act upon any request in accordance with applicable
data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw
your consent at any time. Please note however that this will not affect the lawfulness of the processing
before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data protection supervisory
authority. You can find their contact details here: http://ec.europa.eu/justice/data-
protection/bodies/authorities/index_en.html] ]
Account Information
You may at any time review or change the information in your account or terminate your account by:
• Logging into your account settings and updating your account
• Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information
from our active databases. However, some information may be retained in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal
requirements.]
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To
opt-out of interest-based advertising by advertisers on our Site visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by
clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided
below. You will then be removed from the marketing email list – however, we will still need to send you
service-related emails that are necessary for the administration and use of your account. You can also
opt-out by:
• Noting your preferences at the time you register your account with the Sites.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who
are California residents to request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for direct marketing purposes and
the names and addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like to make such a
request, please submit your request in writing to us using the contact information provided below.
DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an
updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make
material changes to this privacy policy, we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage you to review this privacy policy
frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, please email us at team@kneady.io.
